Wholesale Terms
Last Updated: September 17, 2026
Thank you for your interest in partnering with Friendship That Gives. Our wholesale program is designed for retailers, boutiques, gift shops, wellness businesses, organizations, and other approved businesses looking to offer meaningful fragrance, wellness, and purpose-driven products to their customers.
These Wholesale Terms outline the general requirements for wholesale purchasing. Additional terms may apply to individual wholesale accounts or orders.
1. Wholesale Account Approval
Wholesale purchasing is available to approved businesses and organizations.
To apply for a wholesale account, you may be asked to provide:
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Business name
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Business website or storefront information
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Contact name
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Email address
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Phone number
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Billing and shipping information
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Resale or tax documentation where applicable
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Intended sales channels
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Other information reasonably required for account approval
Friendship That Gives reserves the right to approve or decline wholesale applications.
2. Opening Order Minimum
The minimum opening order for a new wholesale account is:
$500
This minimum applies to the initial wholesale purchase unless otherwise agreed in writing.
3. Reorder Minimum
The minimum reorder amount for an approved wholesale account is:
$250
Orders below the minimum may require prior approval.
4. Wholesale Pricing & Retail Margins
Wholesale pricing is structured to provide retailers with approximately 50% margin based on the suggested retail price (SRP).
Suggested retail prices are provided as a guideline. Retailers are responsible for determining their own final selling prices in accordance with applicable laws and marketplace requirements.
Wholesale pricing is available only to approved wholesale customers and may be updated from time to time.
5. Processing Time
Standard wholesale orders are typically processed within:
5–7 business days
Processing times may vary depending on:
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Order size
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Product availability
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Seasonal demand
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Customization requirements
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Packaging requirements
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Other operational factors
Large, customized, or special orders may require additional processing time. Any significant timing considerations will be communicated during the ordering process.
6. Shipping
Wholesale shipping is the responsibility of the buyer unless otherwise agreed in writing.
Shipping charges are generally calculated based on factors such as:
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Order size and weight
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Shipping destination
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Shipping method
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Number of packages
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Special delivery requirements
Customers are responsible for providing accurate shipping information.
7. Wholesale Samples
Wholesale samples are available upon request.
Sample costs and shipping charges may apply. Sample availability and pricing will be confirmed by our wholesale team.
8. Payment Terms
Unless alternative terms have been approved in writing, wholesale orders require payment before order processing begins.
Approved wholesale accounts may be eligible for alternative payment terms at the discretion of Friendship That Gives.
Payment terms may vary depending on account history, order volume, and other business considerations.
9. Resale Certificate & Tax Documentation
Wholesale customers may be required to provide a valid resale certificate or applicable tax-exemption documentation where required by law.
Customers are responsible for providing accurate and current documentation.
If appropriate documentation is not provided, applicable taxes may be charged to the order.
10. Marketplace Restrictions
Wholesale customers may be subject to restrictions regarding where Friendship That Gives products may be sold.
Selling products through third-party marketplaces such as Amazon, Walmart, eBay, or similar platforms may require prior written approval.
Wholesale customers may not represent Friendship That Gives as their own brand or modify product branding without authorization.
11. Geographic Restrictions
Certain products or wholesale arrangements may be restricted to specific geographic territories.
Wholesale customers should disclose their intended sales territory when applying for an account.
Selling outside an approved territory may require prior written authorization.
12. Product Availability
All wholesale orders are subject to product availability.
We may limit quantities or substitute unavailable products where appropriate. If a significant product availability issue affects an order, we will communicate available options to the customer.
13. Order Changes & Cancellations
Requests to change or cancel a wholesale order should be submitted as soon as possible.
Once an order has entered processing, production, customization, or fulfillment, changes or cancellations may not be possible.
Approved changes may result in additional charges or revised processing timelines.
14. Damaged or Incorrect Orders
Wholesale customers should inspect shipments promptly after delivery.
If products arrive damaged, defective, or incorrect, please contact us as soon as possible with:
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Order or invoice number
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Description of the issue
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Quantity affected
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Photographs of the products and packaging, where applicable
We will review the issue and determine the appropriate resolution.
15. Returns & Refunds
Wholesale returns and refunds are subject to approval and may be subject to separate conditions from consumer purchases.
Customized, personalized, clearance, or specially produced products may not be eligible for return.
Any approved return must meet the conditions communicated by our wholesale team.
16. Resale & Brand Representation
Wholesale customers are expected to represent Friendship That Gives products accurately and professionally.
Customers may use approved product descriptions, images, and marketing materials provided by Friendship That Gives for the purpose of promoting and selling authorized products.
Customers may not:
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Alter product labels without permission
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Remove trademarks or branding
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Make misleading product claims
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Misrepresent the origin or purpose of products
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Use Friendship That Gives branding outside the scope of the wholesale relationship
17. Suggested Retail Price
Suggested retail prices are provided to help retailers position products appropriately.
Retailers are responsible for establishing their own retail prices while complying with applicable laws and regulations.
Friendship That Gives may update suggested retail prices from time to time.
18. Wholesale Account Suspension or Termination
Friendship That Gives may suspend or terminate a wholesale account where appropriate, including circumstances involving:
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Violation of these Wholesale Terms
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Unauthorized marketplace sales
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Unauthorized geographic distribution
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Misuse of trademarks or branding
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Fraudulent activity
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Failure to meet payment obligations
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Misrepresentation of business information
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Other material violations of the wholesale relationship
Outstanding approved orders may be handled according to the circumstances and applicable agreement.
19. Taxes
Wholesale customers are responsible for applicable taxes, licenses, permits, and other legal obligations associated with purchasing and reselling products.
Friendship That Gives does not provide tax, legal, or accounting advice.
20. Intellectual Property
All Friendship That Gives trademarks, logos, product photography, product descriptions, designs, and other brand materials remain the property of Friendship That Gives or their respective owners.
Wholesale customers receive only the limited right to use approved materials for authorized product promotion and sales.
21. Limitation of Liability
To the maximum extent permitted by applicable law, Friendship That Gives will not be responsible for indirect, incidental, special, or consequential losses arising from wholesale purchases or the wholesale relationship.
Nothing in these terms limits any liability that cannot legally be excluded or limited under applicable law.
22. Changes to Wholesale Terms
We may update these Wholesale Terms from time to time to reflect changes to our products, pricing, business practices, or applicable legal requirements.
The Last Updated date at the top of this page indicates when these terms were most recently revised.
23. Contact Us
For wholesale applications, questions, samples, pricing, or account support, please contact:
Friendship That Gives
Email: info@friendshipthatgives.org
When contacting us about a wholesale opportunity, please include your business name, website or storefront information, estimated order quantity, intended sales channels, and shipping location where possible.