Privacy Policy

Last Updated: September 17, 2026

At Mindfulness Candle, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, subscribe to our services, join our programs, or otherwise interact with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly to us, including:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment and transaction information

  • Account information

  • Order and purchase history

  • Subscription information

  • Information submitted through contact, wholesale, corporate, fundraising, or custom-order forms

  • Information you provide when contacting our customer service team

  • Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages viewed, referring website, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders

  • Process payments and subscriptions

  • Deliver products and order updates

  • Communicate with you about your purchases

  • Respond to questions, inquiries, and support requests

  • Manage wholesale, corporate, fundraising, and partnership inquiries

  • Send marketing communications when you have provided appropriate consent

  • Improve our website, products, services, and customer experience

  • Personalize your shopping experience

  • Detect and prevent fraud, abuse, and unauthorized activity

  • Maintain website security

  • Comply with applicable legal and regulatory requirements

3. Marketing Communications

If you choose to subscribe to our email or marketing communications, we may send you information about products, promotions, new collections, special offers, wellness content, and other updates from Mindfulness Candle.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Unsubscribing from marketing communications does not prevent us from sending essential transactional communications, such as order confirmations, shipping updates, account notices, or subscription-related communications.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly, remember your preferences, understand how visitors use our website, and improve our services.

Cookies may be used for purposes such as:

  • Shopping cart functionality

  • Website analytics

  • Remembering preferences

  • Understanding website traffic

  • Marketing and advertising

  • Improving website performance

You can adjust your browser settings to refuse or restrict cookies. However, disabling certain cookies may affect some website functionality.

5. Shopify and Payment Processing

Our online store is powered by Shopify, which provides the e-commerce platform used to operate our store.

When you place an order, certain information may be processed by Shopify and payment service providers in order to securely process your transaction, complete your order, and provide related services.

Payment card information is generally processed through secure payment providers rather than being stored directly by Mindfulness Candle.

6. How We Share Information

We do not sell your personal information for monetary consideration.

We may share information with trusted service providers and business partners when necessary to operate our business and provide services to you. These may include:

  • E-commerce and website service providers

  • Payment processors

  • Shipping and fulfillment providers

  • Email and marketing service providers

  • Analytics and advertising providers

  • Customer support services

  • Technology and security providers

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, customers, website, or business.

7. Wholesale, Corporate and Fundraising Information

If you submit an inquiry for wholesale, corporate gifting, fundraising, custom products, or other business partnerships, we may collect additional information about your organization, business, campaign, purchasing requirements, or project.

We use this information to evaluate and respond to your inquiry and to provide the requested services.

8. Subscription Information

If you purchase a recurring subscription or membership, we may collect and process information necessary to manage your subscription, including subscription status, billing information, renewal information, shipping information, and cancellation or modification requests.

Subscription-related information may be shared with the payment and subscription service providers necessary to process recurring payments and fulfill subscription orders.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and financial records, resolve disputes, prevent fraud, and comply with legal obligations.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.

11. Third-Party Links

Our website may contain links to third-party websites, applications, social media platforms, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party service you visit.

12. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services without appropriate parental or guardian involvement.

We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided us with personal information improperly, please contact us so that we can review and address the situation.

13. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your information is used or shared

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

  • Exercise other rights available under applicable privacy laws

To exercise an applicable privacy right, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

14. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws.

These may include rights to know about personal information collected about you, request deletion or correction where applicable, and opt out of certain forms of data sharing or targeted advertising.

We will process verified requests in accordance with applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this page. We encourage you to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:
Email:  info@friendshipthatgives.org

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable law.